Privacy Policy
Last Updated: 05 September 2025 | Version: 1.0.2
Introduction
Ziya ("we," "our," "us") provides a digital platform that helps groups manage community funds, track member balances, and organize group activities. Ziya is not a lender. All funds provided at group level are non-refundable grants. Groups are voluntarily formed, and members may join or leave by choice.
Scope: This policy applies to all users of the Ziya Mobile App in Kenya.
Information We Collect
- Account Information: name, phone number, email address.
- Authentication Data: OTP or other credentials.
- Group Activity Data: contributions, fund rotations, balances, and related transactions.
- Device Information: device type, OS, IP address.
- Optional Information: profile details or feedback you provide.
How We Use Your Information
- Providing secure login and account access.
- Facilitating transparent group fund tracking.
- Delivering customer support and resolving issues.
- Improving platform functionality and user experience.
- Complying with regulatory and security requirements.
Data Sharing and Disclosure
We do not sell, rent, or share personal information with advertisers or unrelated third parties. Data may be shared only with service providers for operating the platform or regulatory authorities if required. All providers are bound by confidentiality and data protection obligations.
User Rights
- Access, update, or correct your personal information.
- Request deletion of your data.
- Withdraw consent to data use.
- Receive clear communication about policy updates.
Requests can be made by contacting: info@ziya.co.ke
Security
- Encryption in transit and at rest.
- Secure servers and restricted access.
- Regular monitoring for vulnerabilities.
Children's Privacy
Ziya is not directed to individuals under 18 years of age, and we do not knowingly collect their data. If discovered, such information will be deleted immediately.
Updates to this Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via the app or email.
Contact Us
If you have any questions, concerns, or requests, please reach us at:
- Email: privacy@ziya.co.ke
- Phone: +254 750 555 051
- Website: https://ziya.co.ke/privacy-policy.html
This policy complies with Kenya's Data Protection Act, 2019, and ODPC Guidelines.
End of Policy